Events

Music licences for events

Music is the foundation of a concert performance and plays a key part of other events including festivals and comedy shows.

If you are putting on a concert, festival or other event you will almost certainly need licences from OneMusic.

We are busy working on bringing the two Event Licences into one, but until then, the existing APRA AMCOS and PPCA rates are outlined here - in the one place - under the OneMusic brand.

For enquiries about Event licensing events@onemusic.com.au 

Find out if your event is covered under the OneMusic local council licence (PDF).

We’re still consulting with the Events sector on some changes we’d like to bring to the market to harmonise rate structures and would appreciate your feedback.

Which promoters are licensed under a Promoted Music Event Blanket Licence?

Why do I need to create a new password?

In May 2022 we rolled out our new look Customer Portal. As a result, every OneMusic customer is required to create a new password. Rest assured, none of your licence details will be changed. Once you have updated your password you can then:

  • Edit the current contact’s name, phone number and address
  • Add a new primary contact or invoice recipient
  • Easily switch between multiple accounts
  • Update your Business Name (only if there has been no change to your ABN). If there has been a change to your ABN, please complete this form: https://form.jotform.co/ONEMUSIC/COO

We have a YouTube video which may help.

I'm trying to change my password. Why haven't I received a password reset email?

Please check your email inbox. If you can't see an email from OneMusic, check your spam and junk folders. 

Depending on your email provider's security measures, it might take up to 24 hours for the email to be delivered. 

If you do not receive a password reset email after 24 hours, please contact Customer Support on 1300 162 162 during business hours, via Live Chat, or via hello@onemusic.com.au

How do I adjust my music use?

To change your music use, simply email the details to review@onemusic.com.au

How do I amend my personal or account details?

Log into your online account.

Once you're logged in you can:

  • Edit the current contact’s name, phone number and address
  • Add a new primary contact or invoice recipient
  • Easily switch between multiple accounts
  • Update your Business Name (only if there has been no change to your ABN). If there has been a change to your ABN, please complete this form: https://form.jotform.co/ONEMUSIC/COO

Please email hello@onemusic.com.au or call 1300 162 162 if you need assistance.

 

We have a YouTube video which may help.

Disaster Relief

If your business has been affected by a disaster such as fire, flood, storm or drought, or if you wish to request extended payment terms due to hardship, please contact our Customer Support team on 1300 162 162 or email hello@onemusic.com.au.

Sold your business?

If you have sold your business or are in the process of selling, please complete this form: https://form.jotform.co/ONEMUSIC/COO

How can I amend incorrect details on my Account?

Log into your online account

Once you're logged in you can:

  • Edit the current contact’s name, phone number and address
  • Add a new primary contact or invoice recipient
  • Easily switch between multiple accounts
  • Update your Business Name (only if there has been no change to your ABN). If there has been a change to your ABN, please complete this form: https://form.jotform.co/ONEMUSIC/COO

Please email hello@onemusic.com.au or call 1300 162 162 if you need assistance.

What if my ABN needs to be changed?

If there has been a change to your ABN, please complete this form: https://form.jotform.co/ONEMUSIC/COO

How do I add additional locations to my licence?

Email the details to review@onemusic.com.au, ensuring to include the location name and address and music use details.

When will I receive my first tax invoice from OneMusic Australia?

Our invoices are typically issued overnight once your licence has been completed online. If you qualify and have opted for your licence fees to be paid in quarterly instalments, the first invoice will be for your first quarterly total.

When will I receive my Licence Certificate?

Please email hello@onemusic.com.au, join LiveChat or call 1300 162 162 to request a certificate. Please note that you are not legally required to display your licence certificate, however it does show that you support the Australian music industry. This is also applicable with the OneMusic Australia stickers that are sent to you.

Why did I get an online account activation email?

When you hold a licence with OneMusic Australia, we automatically create a secure online account for you and your business. Once activated, you can review your licence details, amend contact and business information, generate statements, as well as download and pay invoices.

We believe having 24/7 online access to your account will be beneficial but don’t worry, even if you decide not to activate your online access and prefer dealing direct with one of our representatives, you’ll still be licensed for the use of our music according to the level of cover you requested.

I don’t want to pay online with a credit card. Can I pay later?

Yes, after reading and understanding the Terms & Conditions you will be presented with an option to ‘Register Now and Pay Later’. If you select “Pay Later”, an invoice will be issued overnight to be paid within 30 days. Keep in mind that your licence to use our music will not be effective until you pay your licence fee in full, or, if paid in instalments, the first instalment.