Fire disaster support

We are aware that many of our customers are in fire affected areas and may be going through a very challenging time.

For our OneMusic customers in bushfire declared natural disaster zones, we’re pausing music licensing activity, including:

  • Placing relicensing of existing customers in bushfire declared natural disaster zones on temporary hold, and where appropriate we’ll extend their current licence on a complimentary basis for 12 months
  • On request, we’ll make pro rata adjustments for those businesses in bushfire declared natural disaster zones who have closed or are unable to trade <
  • Placing debt recovery on temporary hold in bushfire declared natural disaster zones
  • Writing off outstanding debts for licensed businesses in the most severely impacted towns

If you are a OneMusic Australia customer in a bushfire declared natural disaster zone and you inadvertently receive correspondence from us, please contact us to confirm your account is on hold. Phone: 1300 162 162.

We thank all in our music community who are involved in fundraising events and concerts to support fire relief charities. OneMusic Australia will provide complimentary licences for official benefit concerts. Contact

It is completely normal to experience a range of emotions after a bushfire including sadness, anger, hopelessness and anxiety. If you feel that you are not coping, free support services are available 24 hours a day, seven days a week:

Related stories


Music and atmosphere

“Hospitality businesses need to whet the appetite of punters with music not just instagram-worthy food” says Clancy’s Fish Pubs hospitality entrepreneur and musician, Tom Fisher.

Read More


Music licence easy for Clubs

In the refreshed music licensing service, common sense has prevailed and the clubs scheme is simpler while still being fair.

Read More

Aussie bar loves music

It is coincidence Jon Debeere and Jack Connor started out on the Rosella’s Bar adventure on Australia Day 2019 they say. Boasting a OneMusic licence, these millennials talk about their unpretentious Aussie music space and their ‘embrace-cultural-cringe’ mantra.

Read More